• We get the job done quickly and with a minimum of fuss
• We are punctual and reliable
• We have years of experience
• Our teams are well trained and well equipped
• We communicate clearly with you, and keep you updated
• We are highly accredited, and belong to the appropriate industry associations

The most common cause of toilets getting blocked is the wrong things being put in them.  All that should go in them is the three Ps: pee, poo and  paper.  Anything else should go somewhere else.

The items we see most often when we are unblocking toilets include: 

• Feminine hygiene products, and their packaging
• Human hair
• Wet wipes – including the ones that claim to be flushable
• Cotton wool, cotton buds and cotton balls
• Used condoms
• Dirty nappies

Yes we can! Call us now on 01245 268523, anytime of day or night.  Our friendly and professional team will be on their way to you as soon as possible.  Their skills, experience and state of the art equipment mean your problem will be fixed as quickly as possible, with the minimum of disruption to your home.

We’re often asked about the areas where we work.  We are an Essex company, based in Chelmsford, so we often work in our home town plus neighbouring towns like Basildon, Brentwood, Harlow and Southend.  We also work in London and go down  south to Kent and across west to the Home Counties.

If you’re not sure if this includes you just give us a call, on 01245 268523.

Blockages are not always immediately visible.  Warning signs to look out for include:

• Baths and sinks being slow to empty
• Unpleasant smells, like rotten eggs, coming up through plugholes
• Gurgling sounds when you empty a bath or sink

If you see these symptoms please don’t delay in getting the problem solved.  Delaying can make things worse, including leading to water flooding from the drain into your house.

It’s not just drains and toilets!  If you have problems with anything where waste water is not flowing away as quickly as it should, we can help.  This includes:

• Showers
• Baths
• Sinks
• Toilets
• Drains, inside and outside your house.

If you notice that waste water is not draining away as quickly as it used to, it’s worth your while to ask us to have a look.  We can fix the problem and, more importantly, stop it from developing into a complete blockage.

There are many different things that can block a drain or toilet.  Luckily, we are experts at dealing with all of them.  Some of the most common ones we see are:

• Wet wipes: even the ones that say they are flushable can cause problems
• Fat and oil form the kitchen sink that solidify in the pipes
• Leaves and tree roots

DrainFix Services Ltd can offer emergency operatives around the clock to deal with minor leaks, flooding and problematic systems. We have many years’ experience in dealing with a range of drainage faults and disaster control to reactive and emergency works, but if you are looking for someone to plumb in your new washing machine or carry out a bathroom refurb, we may not be the company for you. 

CCTV surveys use the technology of a specialist drain camera to investigate the drain and record footage of a sewer or pipeline accurately and efficiently. A CCTV drain survey is the only way to properly assess a drain, sewer or pipeline in detail and to provide accurate solutions to any drainage problems you may have. We use the best leading technology to survey drains and discover any structural drainage concerns, and provide a full written (and heavily detailed) report including any recommendations to relieve any discovered issues.

We can also carry out soil testing and foundation investigations as a part of this survey, should you require!

Drain excavations are not always necessary; even in cases where another contractor has told you that you need to dig up your pipes and start afresh. Excavation and repairs are only suggested or carried out by Drainfix in those cases where a basic drain or pipe clearance/repair is not enough and if this will not repair any damage. Oftentimes, simply jetting and lining a pipe can suffice.

However, over time, ground movement, root ingress, subsidence and corrosion can create and cause cracks in the drains, sewers and pipelines. In more severe cases, these effects can cause total collapse of the drains, sewers and pipelines. This can leave devastating consequences if the problematic area is not identified, reported and repaired as soon as possible. Sometimes this does mean that you will have to excavate to carry out repairs.

In most cases, we recommend a CCTV survey is carried out to your drainage to establish the pipeline condition beforehand.

High pressure water jetting is a specialist form of drains clearance. It is an industrial tool used to push a large stream of water (which is pumped to a focused point), usually focused on a point inside a pipe or drain to clear a blockage quickly and efficiently with minimal costs and damages to the surrounding area. It is a cost effective and immediate solution for minor problems and blockages, but can only be carried out by a qualified professional – which is why we are proud to confirm that our operatives are qualified in this type of clearance!